We gave ECI the answers they needed, when they needed them. From scaling and security to strategy and governance. No guesswork. Just clarity.
How it started
The Challenge
As ECI Partners expanded its operations, its Microsoft environment needed to keep pace without compromising on security, stability, or control. But with complexity increasing across their cloud services, they needed expert guidance to:
Improve scalability and system resilience
Strengthen security posture and governance
Align technology with long-term strategic business goals
Resolve emerging technical issues without losing momentum
They didn’t need just advice, they needed direct access to the right people.
The Solution
What We Delivered
1. Elite Advisory Access We connected ECI Partners with our Elite Advisory Service, a pool of over 130 Microsoft experts and MVPs, giving them a direct line to world-class guidance across strategy, security, governance, and architecture.
2. Stability & Scalability Support Our advisors helped ECI plan for growth by optimising their cloud setup, automating core processes, and ensuring their infrastructure could scale smoothly.
3. Security & Governance Best Practice Working with Microsoft MVPs, we strengthened ECI’s security framework and helped implement governance structures that matched their operational and compliance needs.
4. Strategic Roadmapping Through regular working sessions, we shaped a forward-looking roadmap to align their Microsoft environment with evolving business priorities, future-ready without the fluff.
5. Issue Resolution & Testing Guidance When technical roadblocks appeared, our team helped troubleshoot live and build out stronger testing and validation procedures to prevent repeat issues.
The Impact
Improved system stability and readiness for scale
Tighter security and smarter governance, built around business risk
Clarity and confidence in future planning with strategic tech roadmaps
Faster resolution of issues through expert-led guidance and support
Why It Worked
Instead of parachuting in a generic solution, we embedded ongoing access to the sharpest Microsoft specialists in the field. ECI could engage exactly when needed, on exactly what mattered and walk away with answers they could act on.
Need strategic advice from people who’ve seen it all?
Let’s talk about how the Elite Advisory Service can support your growth, governance, and future-proofing goals.
